Terms and Conditions

By using this site, you declare that you are of legal age according to the laws of your state or province of residence, or that you have the consent of a responsible adult to do so.

It is forbidden to use our products or services for any illegal or unauthorized purpose, or to transmit viruses, malware, or any code of a destructive nature. Failure to comply with these Terms will result in immediate termination of access to our services.

Promotions, discounts, and commercial benefits issued on www.kuu.mx are governed by these general conditions, as well as by the specific rules described below for each active campaign.

Promotion: Free Shipping on your First Purchase 

Validity: August 6 to September 6
Mechanism: The promotion consists of granting free standard shipping on the first purchase made on the website www.kuu.mx, by applying the corresponding promotional code during the checkout process.
Usage Restrictions: The code is valid for one use per customer. It cannot be combined with other promotions, discounts, coupons, gift cards, benefits, or active promotional codes. Likewise, it cannot be exchanged for cash or any other economic or in-kind compensation.
Coverage and amounts: The benefit is subject to order validation and final payment acceptance.
Cancellations: In the event that the customer requests cancellation of the order, or if it is canceled due to reasons beyond the company's control, the free shipping benefit will be considered used and cannot be reactivated for subsequent purchases.
KUU's Authority: KUU reserves the right to cancel orders resulting from improper or fraudulent use of the promotion. Likewise, it reserves the right to modify, suspend, or cancel this promotion and its terms and conditions at any time and without prior notice.

Promotion: 10% Discount when Subscribing to the Newsletter

Mechanism: The promotion consists of granting a 10% discount applicable exclusively to the first purchase made on www.kuu.mx, a benefit that is activated upon formally subscribing to the KUU newsletter.
Code Conditions: The assigned promotional code is valid for a single use per customer and applies only to transactions completed within www.kuu.mx.
Non-combinability: This discount cannot be combined with other promotions, discounts, coupons, gift cards, benefits, or promotional codes. It cannot be exchanged for cash or any other compensation.
Eligibility: The promotion applies solely and exclusively to new newsletter subscribers. The processing of the discount is subject to internal order validation and payment acceptance by the corresponding platforms.
Cancellations: In case of order cancellation for any reason, the discount benefit will be considered fully used, invalidating the code for future transactions.
Abuse Prevention and KUU's Authority: KUU explicitly reserves the right to immediately cancel orders resulting from improper use of the promotion. This includes, but is not limited to, the creation of multiple accounts, emails, or registrations under the same customer, address, or payment method in order to repeatedly obtain the benefit.

Modifications

KUU may modify, suspend, or cancel these promotions, as well as their terms and conditions, at any time and without prior notice.

Contact

For questions or clarifications related to promotions, you can write to: contacto@kuu.com.mx.

The option of 3 and 6 Interest-Free Monthly Payments (MSI) applies exclusively to purchases that reach or exceed a minimum net amount of $7,000.00 MXN in the total cart, before applying shipping costs (if applicable).

This policy is valid only when paying with participating credit cards issued in Mexico through our authorized payment gateways on the site. To make it valid, the user must explicitly select the desired monthly term (3 or 6 months) directly on the final payment screen (Checkout) when entering their card details; charges are not automatically deferred after purchase if the customer selects a single payment.

It does not apply to debit cards, SPEI transfers, or cash payments. This promotion cannot be combined with other discount coupons, unless otherwise specified, and is subject to changes or cancellation without prior notice from the company.

We reserve the right to refuse service to anyone, at any time, for any reason.

It is prohibited to reproduce, duplicate, copy, sell, or exploit any part of the Service without the express written consent of KUU.

Credit and debit card information is always transmitted encrypted through networks.

We are not responsible if the information available on this site is not accurate, complete, or current. The content is provided for general informational purposes and should not be relied upon as the sole basis for decisions without consulting additional sources. We reserve the right to modify the site's content at any time without obligation to update it.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time, without liability to you or third parties.

Certain products may be available exclusively online and have limited quantities. We have made every effort to display the colors and images of our products accurately; however, we cannot guarantee that your device's monitor will reproduce them exactly.

We reserve the right to limit sales per person, region, or jurisdiction, as well as to modify or discontinue any product without prior notice.

Changes apply only in case of manufacturing defect, in accordance with our current policies.

We reserve the right to refuse or cancel orders at our discretion, including those that appear to be placed by resellers or distributors. In case of modification or cancellation of an order, we will notify you by email or phone.

You agree to provide current, complete, and accurate information when making purchases, as well as to keep your account updated.

We may provide you with access to third-party tools that we do not monitor or control. These tools are offered "as is" and "as available," without warranties of any kind. Their use is at your own risk and discretion.

Our site may contain links to third-party websites not affiliated with KUU. We are not responsible for their content, accuracy, or practices. We recommend that you review their policies before making any transactions.

The handling of your personal information is governed by our Privacy Policy, available on our website.

We reserve the right to correct typographical errors, inaccuracies, or omissions in the site's information—including prices, descriptions, and availability—at any time and without prior notice, even after you have submitted an order.

It is prohibited to use the site or its content for: illegal purposes; soliciting others to perform unlawful acts; violating applicable laws; infringing intellectual property rights; harassing, discriminating, or defaming individuals; transmitting viruses or malicious code; collecting personal information of third parties; or interfering with the security systems of the Service. Non-compliance may result in immediate suspension of access.

The Service is provided "as is" and "as available," without warranties of any kind. KUU will not be liable for direct, indirect, incidental, punitive, or consequential damages arising from the use of the Service, to the maximum extent permitted by applicable law.

You agree to indemnify and hold harmless KUU, its officers, employees, and collaborators from any claim or demand arising from the breach of these Terms or the violation of laws or third-party rights.

Severability: If any provision of these Terms is declared invalid or unenforceable, the remaining provisions will continue in full force and effect.

Termination: These Terms remain in effect until terminated by either party. Your non-compliance may result in immediate termination of access to our services.

Entire Agreement: These Terms, along with the policies published on the site, constitute the entire agreement between you and KUU regarding the use of the Service.

Governing Law: These Terms are governed by and interpreted in accordance with the laws in force in Mexico.

We reserve the right to update or modify these Terms at any time by posting them on the site. Continued use of the site after the posting of changes implies acceptance of those changes. We recommend that you review this page periodically.

Términos y condiciones

By using this site, you represent that you are of legal age under the laws of your state or province of residence, or that you have the consent of a responsible adult to do so.

You may not use our products or services for any illegal or unauthorized purpose, nor transmit viruses, malware, or any code of a destructive nature. Violation of these Terms will result in immediate termination of your access to our services.

We reserve the right to refuse service to anyone at any time and for any reason.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without the express written permission of KUU.

Credit and debit card information is always transmitted in encrypted form over networks.

We are not responsible if information available on this site is not accurate, complete, or current. Content is provided for general informational purposes only and should not be relied upon as the sole basis for decisions. We reserve the right to modify site content at any time without obligation to update it.

Product prices are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without liability to you or third parties.

Certain products may be exclusively available online and in limited quantities. We have made every effort to display product colors and images as accurately as possible; however, we cannot guarantee your device's display is color-accurate.

We reserve the right to limit sales by person, region, or jurisdiction, and to modify or discontinue any product without prior notice.

Returns and exchanges are accepted only in cases of manufacturing defects, in accordance with our current policies.

We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed by resellers or distributors. If an order is changed or cancelled, we will notify you by email or phone.

You agree to provide current, complete, and accurate information when making purchases and to keep your account information up to date.

We may provide access to third-party tools that we do not monitor or control. These are provided "as is" and "as available" without warranties of any kind. Their use is at your own risk and discretion.

Our site may contain links to third-party websites not affiliated with KUU. We are not responsible for their content, accuracy, or practices. We recommend reviewing their policies before engaging in any transaction.

The handling of your personal information is governed by our Privacy Policy, available on our website.

We reserve the right to correct typographical errors, inaccuracies, or omissions in site information — including prices, descriptions, and availability — at any time and without prior notice, including after an order has been submitted.

You may not use the site or its content for: illegal purposes; soliciting others to engage in unlawful acts; violating applicable laws; infringing intellectual property rights; harassing, discriminating, or defaming others; transmitting viruses or malicious code; collecting personal information from others; or interfering with the Service's security systems. Violations may result in immediate suspension of access.

The Service is provided "as is" and "as available" without warranties of any kind. KUU will not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from use of the Service, to the maximum extent permitted by applicable law.

You agree to indemnify and hold harmless KUU, its officers, employees, and collaborators from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.

Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force.

Termination: These Terms remain in effect until terminated by either party. Breach on your part may result in immediate cancellation of access to our services.

Entire Agreement: These Terms, together with the policies published on the site, constitute the entire agreement between you and KUU regarding the use of the Service.

Governing Law: These Terms are governed by and construed in accordance with the laws of Mexico.

We reserve the right to update or modify these Terms at any time by posting changes on the site. Your continued use of the site after changes are posted constitutes acceptance of those changes. We recommend reviewing this page periodically.