Privacy Notice

When you make a purchase from our store, we collect the personal information you provide during the process: full name, shipping address, phone number, and email address.

When you browse our site, we automatically receive your device's IP address, which allows us to know your browser, operating system, and browsing behavior to improve your experience.

Email marketing: With your express authorization, we may send you communications about new KUU products, promotions, and updates.

How do we obtain your consent? By providing us with your personal information to complete a transaction, verify a payment method, generate an order, coordinate a shipment, or manage a return, we understand that you accept the collection and use of such information for that specific purpose.

If we need to use your information for a secondary purpose, such as marketing communications, we will ask for your express consent or give you the opportunity to refuse.

How can I withdraw my consent? You can withdraw your consent at any time by contacting us at contacto@kuu.com.mx or by writing to our postal address.

KUU does not disclose, share, or sell your personal information to third parties for advertising purposes. The only exception occurs when required by a competent government authority in accordance with applicable law, or when our Terms of Service are violated.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to manage our products and services. Your data is stored on Shopify's secure servers, protected by firewalls and encryption.

Payments: KUU does not store or have access to your credit or debit card data. Transactions are processed through certified payment gateways under the PCI-DSS standard, ensuring the security of your financial information.

The external providers we use only collect and use your information to the extent necessary to provide their services to us. Some providers, such as payment processors, have their own privacy policies, so we recommend you review them.

Please note that certain providers may be located in jurisdictions different from yours, so your information may be subject to the laws of the country where they operate.

When you leave our site or are redirected to a third-party application, you are no longer covered by this Privacy Policy.

We adopt reasonable security measures and follow industry best practices to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Payment method information is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption. We comply with all PCI-DSS standard requirements.

By using this site, you confirm that you are of legal age according to the laws of your state or province. If you are underage, you must have the supervision and consent of a responsible adult to conduct transactions.

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon their publication on the site. We recommend you review it periodically. If we make substantial changes, we will notify you on this page.

In the event of KUU's acquisition or merger with another company, your information may be transferred to the new owners to ensure service continuity.

In accordance with the Federal Law on the Protection of Personal Data Held by Private Parties, you have the right to:

  • Access your personal data that we hold.
  • Rectify them if they are incorrect or incomplete.
  • Cancel them when you wish.
  • Object to their use for specific purposes.

You can exercise these rights by writing to contacto@kuu.com.mx or to the address indicated in this notice.

If you would like more information about our privacy policy, or have questions or complaints, please contact us at: 

contacto@kuu.com.mx
33 3636 3525 
KUU – C. Colomos 2666, Providencia 2a. Sección, 44658 Guadalajara, Jalisco, Mexico.

Privacy Policy

When you make a purchase on our store, we collect the personal information you provide during the process: full name, shipping address, phone number, and email address.

When browsing our website, we automatically receive your device's IP address, which helps us understand your browser, operating system, and navigation behavior in order to improve your experience.

Email marketing: With your express authorization, we may send you communications about new products, promotions, and KUU updates.

What we do not collect: KUU does not have access to and does not store sensitive information from your credit or debit cards. Payments are processed through certified third-party providers.

How do we obtain your consent? When you provide personal information to complete a transaction, request information through our contact form, or submit a return request, we understand that you consent to the collection and use of that information for that specific purpose.

If we need to use your information for a secondary purpose, such as marketing communications, we will request your express consent or give you the opportunity to opt out.

How do I withdraw my consent? You can request the removal of your information from our database at any time by emailing contacto@kuu.com.mx or by unsubscribing from our email list.

KUU does not disclose, share, or sell your personal information to third parties for advertising purposes. The only exceptions are when required by a competent governmental authority under applicable law, or when our Terms of Service are violated.

Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to manage our products and services. Your data is stored on Shopify's secure servers, protected by firewalls and encryption.

Third-party providers we use, including payment processors, only collect and use your data to the extent necessary to provide their services. We recommend reviewing their individual privacy policies.

Note that some providers may be located in different jurisdictions, meaning your data could be subject to the laws of the country where they operate. When you leave our website or are redirected to a third-party application, this Privacy Policy no longer applies.

Our website uses Google Analytics to understand visitor behavior (browser, location, device). Google Analytics only collects generic, anonymized data derived from IP addresses and does not collect personal or sensitive information.

We take reasonable security measures and follow industry best practices to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Payment method information is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption. We comply with all PCI-DSS requirements.

By using this site, you confirm that you are of legal age under the laws of your state or province. If you are a minor, you must have the supervision and consent of a responsible adult to make transactions.

We reserve the right to modify this Privacy Policy at any time. Changes take effect immediately upon publication on the website. We recommend reviewing it periodically. If we make material changes, we will notify you on this page.

In the event of an acquisition or merger of KUU with another company, your information may be transferred to the new owners to continue providing the service.